SPOT

▋ 48hr design challenge organized by USYD SUEDE Society

▋ Year

2025

▋ Scope

Mobile App Design

▋ Type of Work

Uni Project

▋ Software

Figma

Adobe Illustrator

Photoshop

▋ 48hr design challenge organized by USYD SUEDE Society

▋ Type of Work

Uni Project

▋ Year

2025

▋ Software

Figma

Adobe Illustrator

Photoshop

▋ Scope

Mobile App Design

SPOT

▋ 48hr design challenge organized by USYD SUEDE Society

▋ Scope

Mobile App Design

▋ Software

Figma

Adobe Illustrator

Photoshop

▋ Year

2025

▋ Type of Work

Uni Project

PROBLEM STATEMENT

How might we support social media users in critically assessing medical information by strengthening digital media literacy, ensuring information is accessible and accurate, and addressing the tension between peer support and trust in credible sources?

How might we support social media users in critically assessing medical information by strengthening digital media literacy, ensuring information is accessible and accurate, and addressing the tension between peer support and trust in credible sources?

OVERVIEW

OVERVIEW

OVERVIEW

THE PROBLEM

Social media platforms are filled with “health hacks” that replace professional advice for those with limited healthcare access.

THE MISSION

Help people make decisions based on reliable information.

DEMO

DEMO

DEMO

SOLUTION

An accessible app that validates information and supports critical thinking.

An accessible app that validates information and supports critical thinking.

SOLUTION

An accessible app that validates information and supports critical thinking.

FINAL USER FLOW

USER RESEARCH

USER RESEARCH

USER RESEARCH

▋ METHOD

Qualitative interviews | Online Ethnogrphy | Observations

▋ WHAT WE FOUND

Research reveals that users need tools that flag when content is playing on emotions, and content that feels engaging.

USER NEEDS

  • Fact-check misperceptions

  • Education on how to find credible resources

  • Awareness of confirmation bias

OPPORTUNITIES

  • Fast, easy-to-digest information (mirroring TikTok/short-form content).

  • Community-driven tools where they can share experiences and learn together.

USER PAIN POINTS

  • Vulnerability to misinformation

  • Limited ability to cross-check facts with professionals

  • Anxiety from contradictory advice and lack of reliable guidance

USER NEEDS

  • Fact-check misperceptions

  • Education on how to find credible resources

  • Awareness of confirmation bias

OPPORTUNITIES

  • Fast, easy-to-digest information (mirroring TikTok/short-form content).

  • Community-driven tools where they can share experiences and learn together.

USER PAIN POINTS

  • Vulnerability to misinformation

  • Limited ability to cross-check facts with professionals

  • Anxiety from contradictory advice and lack of reliable guidance

USER NEEDS

  • Fact-check misperceptions

  • Education on how to find credible resources

  • Awareness of confirmation bias

OPPORTUNITIES

  • Fast, easy-to-digest information (mirroring TikTok/short-form content).

  • Community-driven tools where they can share experiences and learn together.

USER PAIN POINTS

  • Vulnerability to misinformation

  • Limited ability to cross-check facts with professionals

  • Anxiety from contradictory advice and lack of reliable guidance

▋ INTERVIEW RESULTS | 30 participants

▋KEY THEMES DISCOVERED

  • Users are divided between valuing peer support vs distrusting community-driven platforms.

  • Comfort with using online platforms is linked to how clear and accessible information is.

  • Users prefer evidence based verification before believing health advice online, establishing trust by actively checking credibility and consistency across multiple sources

▋ INTERVIEW RESULTS | 30 participants

▋KEY THEMES DISCOVERED

  • Users are divided between valuing peer support vs distrusting community-driven platforms.

  • Comfort with using online platforms is linked to how clear and accessible information is.

  • Users prefer evidence based verification before believing health advice online, establishing trust by actively checking credibility and consistency across multiple sources

DESIGN PRINCIPLES

DESIGN PRINCIPLES

DESIGN PRINCIPLES

UI DESIGN SYSTEM

UI DESIGN SYSTEM

UI DESIGN SYSTEM

▋Predominantly blue colour scheme as it relates healthcare. Bright green and yellow accents to highlight key details.

▋Predominantly blue colour scheme as it relates healthcare. Bright green and yellow accents to highlight key details.

TARGET AUDIENCE

TARGET AUDIENCE

TARGET AUDIENCE

▋Our target users are Australians with limited access to healthcare who often turn to social media for quick medical advice.

▋Our target users are Australians with limited access to healthcare who often turn to social media for quick medical advice.

User Persona 1

User Persona 1

User Persona 1

User Persona 2

User Persona 2

User Persona 2

PROTOTYPING

PROTOTYPING

PROTOTYPING

AGILE USER TESTING

Think aloud method

Users revealed that too many icons were overwhelming, and four color categories felt contradictory. So we made changes to simplify the design.

Users revealed that too many icons were overwhelming, and four color categories felt contradictory. So we made changes to simplify the design.

Users revealed that too many icons were overwhelming, and four color categories felt contradictory. So we made changes to simplify the design.

JOYCE W. YIP

JOYCE W. YIP

JOYCE W. YIP